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Our Staff

Mauro has been working with the Galakiwi team in Quito for almost as long as we can remember and has more than 20 years of experience working in the tourism industry.

He knows Ecuador like the back of his hand, having guided tours to pretty much every part of the country, including working as a guide in the Amazon jungle. If you're thinking of adding a trip to Otavalo, Cuenca, Mindo, or elsewhere in Ecuador, Mauro will make sure it happens and will organize the tour himself, or with one of our other quality guides in mainland Ecuador. In addition to knowing everything about Ecuador, Mauro looks after ensuring our Quito and Guayaquil hotel bookings and airline reservations are all in order.

With a passion for showing travelers the culture and natural wonders of Ecuador, Mauro is always willing to share his wealth of knowledge of this small, amazing country. If you want to try some ceviche, hornado, cuy, llapingachos, fritada de chancho or other Ecuadorian delicacies, ask Mauro where to go in and around Quito!

Quite often one of the first Galakiwi team members you'll meet, Mauro works with our airport transfer drivers and often personally meets you at the airport if he isn't already on one of our other day tours or short trips in Ecuador.

What our travelers say about Mauro:

"Mauro was very knowledgeable about Quito, punctual and helpful. We were surprised to learn that many areas are not safe, even during the day. We were glad we travelled with him during this time!" - Donna Tosi, USA

Mauro - Logistics Coordinator - Mainland Ecuador

Pablo (our guide) is the Steve Irwin of Ecuador and Karen at Galakiwi offered 24/7, 365 concierge customer service. Truly an exceptional experience from booking to completion that left our family with new life long friends. I cannot recommend Galakiwi highly enough!
Krista Whitley

10 day Galapagos Adventure Tour - May 2024
A big thank you to the team at Galakiwi for making my holiday in the Galapagos the most incredible experience I could have ever wished for. I thought I had missed out completely when my flight from Miami got canceled but Laura rescheduled everything in Ecuador for me and arranged for me to catch up with my group without missing out at all. Pepo our guide did a superb job and every day was even better than the one before, except the last one when we had to go home ?. From beginning to end every single member of the Galakiwi team was incredible. I couldn't recommend this 6-day Galapagos holiday or Galakiwi highly enough. I will treasure all the wonderful memories of the Galapagos.
Melanie Eustace

6-day Land Galapagos Tour, January 2024
I would give this trip six stars if I could. This was my second trip with Galakiwi, the first having been with a small group of adults none of whom I knew before the trip. This trip, I requested a custom itinerary for myself, my adult daughter and her husband, and their bright and very active kids aged 7, 10 and 12. The staff did a great job seeking out activities suitable for us, some of which I'd done previously and some I had not. We were even able to book a surfing session. Pablo Valladares was our guide on the first trip and I requested him for this tour because of his outgoing personality, encyclopedic knowledge about the islands, and obvious deep love for the place where he lives. I cannot recommend Galakiwi highly enough. In addition to all the above, Galakiwi offers a land based tour so you sleep in a hotel every night and not on a boat. What could be better?
Murray

Family Tour - 2023
Galakiwi provided our 7-person group with outstanding, professional services throughout the 13-day customized tour. From the expert advice during the pre-trip planning to the booking experience, the efficient on-site logistics, the exceptional, highly knowledgeable guides, and the excellent family-run quality hotels, everything was perfect. It was the experience of a lifetime that our group had dreamed of. Galakiwi is a superb team all around.
Michele Lemay

Galapagos Private Customized Tour - Feb 2023
I learned so much and had so much fun! It was an adventure I will never forget!
Kurtis Siegle

10 day Galapagos Adventure Tour - May 2023
This was absolutely the trip of a lifetime! We booked a private tour with Galakiwi for our family of 6 - mom, dad, grandma, and three kids ages 7, 10 and 12. From the moment we arrived we were completely taken care of. With three kids we didn't have to worry about getting from one point to another. But more importantly, we were shown the most extraordinary places and wildlife. We hiked a volcano, surfed, and snorkeled with sharks and giant sea turtles and sea lions! Our guide Pablo was so caring and related to everyone in our group so well. He made changes as needed in the itinerary to give us the best experience every day. And he taught us so much. He truly loves these islands and the plants and animals who live there, and his enthusiasm and curiosity were infectious. We felt like we were being let into a secret garden that only Pablo knew about. Our only regret is that we didn't stay longer! There is so much to see and do.
Alex W

Customized Family Tour 2023
Galakiwi is the way to Go-lapagos! Super organized, anticipating every move and connection in a well choreographed professional manner. Great gear was at our disposal, excellent food served by all of their partner restaurants and caterers. Pepo and Paulo were excellent local guides that we all felt lucky to have lead our adventure, They provided clear insight on the fragile ecosystems that are the gems of the Galapagos and explained Ecuador's cautious development of sustainable tourism in the region. Special visits to the Tree House, meeting their moms and Tim's kids on the last day made it a truly special visit.
Heidi

10 day Galapagos Adventure Tour - 2023